Fit For More Store Refund Policy
We invest significant time, attention, and detail in creating our products to ensure their quality. We are confident that we provide you with the best products possible. In almost all cases, we offer the option of an exchange or store credit. Please take a moment to read below to learn more about how we handle replacements, exchanges, or store credits.
Damages and Issues
We kindly ask you to carefully inspect your order upon its arrival and promptly get in touch with us if you encounter any defects, damages, or if you received the wrong item. Your satisfaction is of utmost importance to us, and we want to ensure that we address any concerns you may have.
For a replacement, it is essential to report any issues immediately (within 7 days of receiving your shipment) and provide photos or videos as evidence of damage.
In the event of shipping-related damages, we are more than happy to replace the affected items, given that we receive a formal notice within 7 days after the delivery, accompanied by proper proof.
To initiate a claim for replacement, please contact us at firstname.lastname@example.org. Once your replacement request is approved, we will expedite the process, and you can expect to receive your new package within 3-5 business days. Feel free to reach out to us at any time if you have further inquiries at email@example.com.
Alternatively, you have the option to receive a store credit instead of a replacement, subject to the applicable terms and conditions.
Charges for Returns
There are no charges for returns.
Original shipping charges are non-refundable.
You are responsible for purchasing your own shipping label back to us (we will include a MAXIMUM credit of $5.00 of your shipping label to your issued store credit)
Exceptions / non-returnable items
Certain types of items are not eligible for return, including crystals custom products (such as special orders or personalized items), digital and free gift items. If you have any questions or concerns about a specific item, please feel free to contact us.
Please note that we are unable to accept returns for presale items, clearance/sale items, gift cards, or digital goods such as ebooks or digital files.
Please Read - Super Important Notice!!
Please ensure that you double-check your shipping address before submitting your order. We kindly request your attention in providing accurate delivery information. We cannot be held responsible for items delivered to an incorrect address due to customer error. If your package is returned to us due to an incorrect address, you will be responsible for the cost of reshipping the item. We regret that we cannot offer refunds for items shipped to an incorrect address.
By making sure to review your shipping details carefully, you can help ensure a smooth delivery process. Thank you for your understanding and cooperation.
Fit For More Store
1200 Eagle Ridge Drive, Unit 621
Schererville, IN 46375